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FAQ Information. Newsletter
Return policy   Date: Friday 16 May, 2008


 

If you receive a defective item or one that doesn’t match your order or that has been damaged during transport, please send an email to info@biox.com within 3 days.
Our customer service will carry out a joint check and will explain what steps to follow.
 
Please provide us with:
*                     A mobile or a land line phone number to reach you quickly  
*                     Your order number
*                     The airway bill number on the FEDEX or DHL documents


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